Hi! My name is Natalie. I am the owner of munchiecat and designer of our sushi/wine catnip toys. It’s my goal to provide the very best products and I would love to hear from you and learn about your experience. We know that your cats will have their own unique preference for toys, so if your kitties aren’t loving their new toys please contact me within 30 days for an exchange/refund. And if for any reason you aren’t 100% satisfied, please let me know where I can improve. I’ll do my best to make it right with you! Thank you so much for taking the time to share your thoughts and help us grow!