Shipping & Refund Policy
If you're not happy, we're not happy.
If you received the wrong product, faulty or damaged item, or your kitty just wasn't into their new toys, please contact me within 30 days to request a refund or exchange.
And if you are satisfied with our product please let us know and tell your friends! Positive reviews make a huge difference for our small business =^.^=
Shipping: $1.00 snail-mail (5-7 days) to all domestic US addresses. Priority and Express option available for additional charges.
For all international orders, your shipping charge range for snail-mail (1-8 weeks) and express shipping is available for additional charge. package will ship via USPS First Class International or USPS International Priority with tracking in 1-5 business days. The transit times vary widely and custom fees and taxes are extra so please feel free to contact me with any questions regarding the shipping!
We are working on setting up storage location in Canada, EU and Japan soon to avoid these shipping charges for our international customers!
All orders ship within 1-2 business days.